



Task Type
Task Type
Task Type
College Project - User Interface And Experience Design
College Project - User Interface And Experience Design
College Project - User Interface And Experience Design
My Role
My Role
My Role
User Interface Lead -
Research Analysis,
Wireframing, Prototyping, Brand Design,
Deployment
User Interface Lead -
Research Analysis,
Wireframing, Prototyping, Brand Design,
Deployment
User Interface Lead -
Research Analysis,
Wireframing, Prototyping, Brand Design,
Deployment
Team
Team
Team
Dariia Pylpchuk
Dariia Pylpchuk
Dariia Pylpchuk
Salil Sachdeva
Salil Sachdeva
Salil Sachdeva
Ivan Chan
Ivan Chan
Ivan Chan
Project Duration
Project Duration
Project Duration
16 Weeks
16 Weeks
16 Weeks
Task Description
Task Description
Task Description
Develop a comprehensive UI/UX project aimed at creating a product or service designed to address diverse problems for various consumer types. The solution should cater to multiple pain points across a wide demographic spectrum, considering geographic variations and hierarchical differences.
The project should focus on the challenges faced by users involved in both the production and delivery of the service, as well as those on the receiving end.
Emphasis should be placed on thorough user research to ensure the design effectively tackles real-world issues with innovative and practical approaches, prioritizing usability, accessibility, and efficiency.
Develop a comprehensive UI/UX project aimed at creating a product or service designed to address diverse problems for various consumer types. The solution should cater to multiple pain points across a wide demographic spectrum, considering geographic variations and hierarchical differences.
The project should focus on the challenges faced by users involved in both the production and delivery of the service, as well as those on the receiving end.
Emphasis should be placed on thorough user research to ensure the design effectively tackles real-world issues with innovative and practical approaches, prioritizing usability, accessibility, and efficiency.
Develop a comprehensive UI/UX project aimed at creating a product or service designed to address diverse problems for various consumer types. The solution should cater to multiple pain points across a wide demographic spectrum, considering geographic variations and hierarchical differences.
The project should focus on the challenges faced by users involved in both the production and delivery of the service, as well as those on the receiving end.
Emphasis should be placed on thorough user research to ensure the design effectively tackles real-world issues with innovative and practical approaches, prioritizing usability, accessibility, and efficiency.
Project Timeline
Project Timeline
Project Timeline
PROBLEM VALIDATION
PROBLEM VALIDATION
PROBLEM VALIDATION
PROBLEM VALIDATION
When we started looking into the problem in Ontario, we came across some shocking reports, news stories, and highlights that really brought its seriousness to light. It gave us a clear picture of the different aspects we needed to focus on and helped us understand what it would take to tackle it effectively.
When we started looking into the problem in Ontario, we came across some shocking reports, news stories, and highlights that really brought its seriousness to light. It gave us a clear picture of the different aspects we needed to focus on and helped us understand what it would take to tackle it effectively.
When we started looking into the problem in Ontario, we came across some shocking reports, news stories, and highlights that really brought its seriousness to light. It gave us a clear picture of the different aspects we needed to focus on and helped us understand what it would take to tackle it effectively.





RESEARCH INSIGHTS
RESEARCH INSIGHTS
RESEARCH INSIGHTS
RESEARCH INSIGHTS
Here are the Takeaways from problems that were faced by people.
Here are the Takeaways from problems that were faced by people.
Here are the Takeaways from problems that were faced by people.
Through extensive research, several critical pain points have come to light, revealing systemic inefficiencies and unmet needs.
These findings not only underscore the urgency of the problem but also serve as a foundation for identifying areas where digital innovation and strategic improvements can make a meaningful impact.
Through extensive research, several critical pain points have come to light, revealing systemic inefficiencies and unmet needs.
These findings not only underscore the urgency of the problem but also serve as a foundation for identifying areas where digital innovation and strategic improvements can make a meaningful impact.
Through extensive research, several critical pain points have come to light, revealing systemic inefficiencies and unmet needs.
These findings not only underscore the urgency of the problem but also serve as a foundation for identifying areas where digital innovation and strategic improvements can make a meaningful impact.


RESEARCH INTERPOLATION
RESEARCH INTERPOLATION
RESEARCH INTERPOLATION
RESEARCH INTERPOLATION
After validating the problem, the focus now shifts to understanding the user demographic, ensuring that the design and solutions align with the specific needs, behaviors, and preferences of the target audience.
After validating the problem, the focus now shifts to understanding the user demographic, ensuring that the design and solutions align with the specific needs, behaviors, and preferences of the target audience.
After validating the problem, the focus now shifts to understanding the user demographic, ensuring that the design and solutions align with the specific needs, behaviors, and preferences of the target audience.
Persona Derivation
#1

ALEX
BIO
BIO
Alex, 45, is a dedicated project manager residing in Mississauga. Known for her organizational skills, she juggles demanding work responsibilities while seeking solutions for chronic back pain.
Alex, 45, is a dedicated project manager residing in Mississauga. Known for her organizational skills, she juggles demanding work responsibilities while seeking solutions for chronic back pain.
PAIN POINTS
PAIN POINTS
Persistent chronic back pain affecting daily tasks.
Difficulty finding time for in-person medical appointments.
Cumbersome traditional prescription fulfillment.
Persistent chronic back pain affecting daily tasks.
Difficulty finding time for in-person medical appointments.
Cumbersome traditional prescription fulfillment.
GOALS
GOALS
Effectively manage chronic pain for improved work-life balance.
Streamline the process of booking and managing medical appointments.
Embrace convenient solutions for prescription fulfillment.
Effectively manage chronic pain for improved work-life balance.
Streamline the process of booking and managing medical appointments.
Embrace convenient solutions for prescription fulfillment.
User Journey
User Journey
User Journey

#2

WILLIAM
BIO
BIO
William, aged 75, is a retired individual residing in Ottawa. With a wealth of life experiences, he navigates retirement while proactively managing chronic health conditions like hypertension and diabetes.
William, aged 75, is a retired individual residing in Ottawa. With a wealth of life experiences, he navigates retirement while proactively managing chronic health conditions like hypertension and diabetes.
PAIN POINTS
PAIN POINTS
Managing multiple chronic health conditions simultaneously.
Complexities in navigating insurance claims and coverage.
Limited mobility for frequent in-person medical visits
Managing multiple chronic health conditions simultaneously.
Complexities in navigating insurance claims and coverage.
Limited mobility for frequent in-person medical visits
GOALS
GOALS
Seamlessly manage routine health monitoring from the comfort of home.
Simplify the insurance claims process for stress-free healthcare.
Stay connected with virtual consultations for ongoing health support.
Seamlessly manage routine health monitoring from the comfort of home.
Simplify the insurance claims process for stress-free healthcare.
Stay connected with virtual consultations for ongoing health support.
User Journey
User Journey
User Journey

#3

DR EMILY
BIO
BIO
Dr. Emily Turner is a dedicated family doctor working in a busy urban clinic. She manages a full patient load, including regular follow-ups, preventive care, and emergency cases.
Dr. Emily Turner is a dedicated family doctor working in a busy urban clinic. She manages a full patient load, including regular follow-ups, preventive care, and emergency cases.
PAIN POINTS
PAIN POINTS
Struggles with accessing a complete, consolidated view of her patients' medical history.
Managing paperwork, appointment scheduling, and patient communication takes up a large portion of her time, reducing time available for patient care.
Coordinating with patients and other healthcare providers is often slow, resulting in delays in care delivery and follow-up.
Struggles with accessing a complete, consolidated view of her patients' medical history.
Managing paperwork, appointment scheduling, and patient communication takes up a large portion of her time, reducing time available for patient care.
Coordinating with patients and other healthcare providers is often slow, resulting in delays in care delivery and follow-up.
GOALS
GOALS
Dr. Turner aims to have a unified, easily accessible dashboard to view comprehensive patient histories and test results in real-time.
Hopes to reduce administrative tasks, such as scheduling and paperwork.
Desires a platform that enables secure and quick communication with her patients and specialists.
Dr. Turner aims to have a unified, easily accessible dashboard to view comprehensive patient histories and test results in real-time.
Hopes to reduce administrative tasks, such as scheduling and paperwork.
Desires a platform that enables secure and quick communication with her patients and specialists.
User Journey
User Journey
User Journey

INDUSTRY ANALYSIS
INDUSTRY ANALYSIS
INDUSTRY ANALYSIS
INDUSTRY ANALYSIS
The industry analysis explores the strategies and practices of leading companies, highlighting what they excel at and identifying areas where improvements can drive better outcomes, uncovering opportunities for innovation and addressing unmet needs.
The industry analysis explores the strategies and practices of leading companies, highlighting what they excel at and identifying areas where improvements can drive better outcomes, uncovering opportunities for innovation and addressing unmet needs.
The industry analysis explores the strategies and practices of leading companies, highlighting what they excel at and identifying areas where improvements can drive better outcomes, uncovering opportunities for innovation and addressing unmet needs.

Telus Health
Through extensive research and validation, several critical pain points have come to light, revealing systemic inefficiencies and unmet needs.
These findings not only underscore the urgency of the problem but also serve as a foundation for identifying areas where digital innovation and strategic improvements can make a meaningful impact.
Through extensive research and validation, several critical pain points have come to light, revealing systemic inefficiencies and unmet needs.
These findings not only underscore the urgency of the problem but also serve as a foundation for identifying areas where digital innovation and strategic improvements can make a meaningful impact.
Through extensive research and validation, several critical pain points have come to light, revealing systemic inefficiencies and unmet needs.
These findings not only underscore the urgency of the problem but also serve as a foundation for identifying areas where digital innovation and strategic improvements can make a meaningful impact.
What Works
What can be Improved

Maple Health
Maple is a Canadian telemedicine platform that connects patients with healthcare professionals for virtual consultations. It provides on-demand access to general practitioners, specialists, and mental health professionals, offering services 24/7.
Users can receive diagnoses, prescriptions, and medical advice directly through the app or website, eliminating the need for in-person visits for many medical concerns.
The platform aims to improve healthcare accessibility and convenience, especially for those in remote or underserved areas.
Maple is a Canadian telemedicine platform that connects patients with healthcare professionals for virtual consultations. It provides on-demand access to general practitioners, specialists, and mental health professionals, offering services 24/7.
Users can receive diagnoses, prescriptions, and medical advice directly through the app or website, eliminating the need for in-person visits for many medical concerns.
The platform aims to improve healthcare accessibility and convenience, especially for those in remote or underserved areas.
Maple is a Canadian telemedicine platform that connects patients with healthcare professionals for virtual consultations. It provides on-demand access to general practitioners, specialists, and mental health professionals, offering services 24/7.
Users can receive diagnoses, prescriptions, and medical advice directly through the app or website, eliminating the need for in-person visits for many medical concerns.
The platform aims to improve healthcare accessibility and convenience, especially for those in remote or underserved areas.
What Works
What can be Improved
FEATURE DERIVATION
FEATURE DERIVATION
FEATURE DERIVATION
FEATURE DERIVATION
The features of Healian were derived through an engaging and collaborative brainstorming session, where the team utilized random post-it notes to generate and organize ideas. This approach allowed for free-flowing creativity and diverse input, enabling the team to identify key pain points in the healthcare industry. The session focused on aligning user needs with industry trends observed during the analysis. By mapping potential solutions and discussing their feasibility, the team narrowed down the features to those that would provide the most impactful and innovative enhancements to digital healthcare in Ontario.
The features of Healian were derived through an engaging and collaborative brainstorming session, where the team utilized random post-it notes to generate and organize ideas. This approach allowed for free-flowing creativity and diverse input, enabling the team to identify key pain points in the healthcare industry. The session focused on aligning user needs with industry trends observed during the analysis. By mapping potential solutions and discussing their feasibility, the team narrowed down the features to those that would provide the most impactful and innovative enhancements to digital healthcare in Ontario.
The features of Healian were derived through an engaging and collaborative brainstorming session, where the team utilized random post-it notes to generate and organize ideas. This approach allowed for free-flowing creativity and diverse input, enabling the team to identify key pain points in the healthcare industry. The session focused on aligning user needs with industry trends observed during the analysis. By mapping potential solutions and discussing their feasibility, the team narrowed down the features to those that would provide the most impactful and innovative enhancements to digital healthcare in Ontario.




















The Features were then combined together based on their likeness.
The Features were then combined together based on their likeness.
The Features were then combined together based on their likeness.

Sometimes Ideas go far beyond the feasible reach of the project, but its good to have them in mind!
Sometimes Ideas go far beyond the feasible reach of the project, but its good to have them in mind!
Sometimes Ideas go far beyond the feasible reach of the project, but its good to have them in mind!

Here are the Features and improvements we derived analyzing the Industry leaders, The Personas and Brain Storming
Here are the Features and improvements we derived analyzing the Industry leaders, The Personas and Brain Storming
Here are the Features and improvements we derived analyzing the Industry leaders, The Personas and Brain Storming


PRESCRIPTION NAME
Leg Fracture Pain
ISSUED ON
11/11/2023
COVERED BY OHIP
80%
SHOW QR
PRESCRIPTION NAME
Leg Fracture Pain
ISSUED ON
11/11/2023
COVERED BY OHIP
80%
SHOW QR


















INFORMATION ARCHITECTURE
INFORMATION ARCHITECTURE
INFORMATION ARCHITECTURE
INFORMATION ARCHITECTURE
To create a seamless and user-friendly experience, it is essential to explore the underlying information architecture, ensuring that features are logically structured and intuitive. This process involves understanding the needs and behaviours of diverse user demographics, enabling us to design solutions that cater to their unique challenges and goals. By aligning feature exploration with user research, we can craft a system that is not only functional but also accessible and engaging for all users.
To create a seamless and user-friendly experience, it is essential to explore the underlying information architecture, ensuring that features are logically structured and intuitive. This process involves understanding the needs and behaviours of diverse user demographics, enabling us to design solutions that cater to their unique challenges and goals. By aligning feature exploration with user research, we can craft a system that is not only functional but also accessible and engaging for all users.
To create a seamless and user-friendly experience, it is essential to explore the underlying information architecture, ensuring that features are logically structured and intuitive. This process involves understanding the needs and behaviours of diverse user demographics, enabling us to design solutions that cater to their unique challenges and goals. By aligning feature exploration with user research, we can craft a system that is not only functional but also accessible and engaging for all users.
User Flow
Lo-Fi Wireframes
Lo-fi designs focus on quickly visualizing ideas with simple layouts and minimal detail to test functionality and flow.
Lo-fi designs focus on quickly visualizing ideas with simple layouts and minimal detail to test functionality and flow.
Lo-fi designs focus on quickly visualizing ideas with simple layouts and minimal detail to test functionality and flow.

DOCTOR DETAILS
DOCTOR DETAILS

INSURANCE PAGE
INSURANCE PAGE

DOCTOR SELECT PAGE
DOCTOR SELECT PAGE

DOCTOR VIDEO CALL
DOCTOR VIDEO CALL
DESIGN DIRECTION
DESIGN DIRECTION
DESIGN DIRECTION
DESIGN DIRECTION
Colors

Logo Design



The logo is designed to reflect Healian's commitment to health and care. The "H" represents the universal hospital sign, immediately connecting it to healthcare. The embedded "+" symbolizes positivity and good health, seamlessly merging into a shape resembling a pill—reinforcing the connection to medicine and treatment. The rounded corners create a sense of calm and approachability, making the logo feel welcoming rather than intimidating, ensuring patients feel at ease. This thoughtful design communicates trust, care, and the promise of better health in a single glance.
The logo is designed to reflect Healian's commitment to health and care. The "H" represents the universal hospital sign, immediately connecting it to healthcare. The embedded "+" symbolizes positivity and good health, seamlessly merging into a shape resembling a pill—reinforcing the connection to medicine and treatment. The rounded corners create a sense of calm and approachability, making the logo feel welcoming rather than intimidating, ensuring patients feel at ease. This thoughtful design communicates trust, care, and the promise of better health in a single glance.
The logo is designed to reflect Healian's commitment to health and care. The "H" represents the universal hospital sign, immediately connecting it to healthcare. The embedded "+" symbolizes positivity and good health, seamlessly merging into a shape resembling a pill—reinforcing the connection to medicine and treatment. The rounded corners create a sense of calm and approachability, making the logo feel welcoming rather than intimidating, ensuring patients feel at ease. This thoughtful design communicates trust, care, and the promise of better health in a single glance.
Typography



Buttons and Layouts

Iconography
Icon Set - Phosphor

Inactive : Regular Fill

Active : Complete Fill

HIGH FIDELITY
HIGH FIDELITY
HIGH FIDELITY
HIGH FIDELITY
Patitent -End Experience
The high-fidelity prototype is a fully functional web app created using Framer, showcasing an interactive and realistic representation of the final product. This prototype demonstrates the platform's design and features in action, providing a clear vision of the user experience. The included screen recording highlights the app's functionality, offering an immersive look at how users can navigate and interact with its core features.
The high-fidelity prototype is a fully functional web app created using Framer, showcasing an interactive and realistic representation of the final product. This prototype demonstrates the platform's design and features in action, providing a clear vision of the user experience. The included screen recording highlights the app's functionality, offering an immersive look at how users can navigate and interact with its core features.
The high-fidelity prototype is a fully functional web app created using Framer, showcasing an interactive and realistic representation of the final product. This prototype demonstrates the platform's design and features in action, providing a clear vision of the user experience. The included screen recording highlights the app's functionality, offering an immersive look at how users can navigate and interact with its core features.
Doctor -End Experience (Doctor Dashboard)
The Doctor Dashboard is designed as a user-centric interface, empowering healthcare professionals with a clear and comprehensive overview of their patients' health data. Key metrics like fitness activity, sleep patterns, reminders, and goals are visually represented, ensuring easy access to actionable insights. The clean, intuitive layout helps streamline daily tasks, such as reviewing reports, managing reminders, and monitoring upcoming appointments. This dashboard prioritizes accessibility and efficiency, enabling doctors to focus on patient care while maintaining a seamless workflow.
The Doctor Dashboard is designed as a user-centric interface, empowering healthcare professionals with a clear and comprehensive overview of their patients' health data. Key metrics like fitness activity, sleep patterns, reminders, and goals are visually represented, ensuring easy access to actionable insights. The clean, intuitive layout helps streamline daily tasks, such as reviewing reports, managing reminders, and monitoring upcoming appointments. This dashboard prioritizes accessibility and efficiency, enabling doctors to focus on patient care while maintaining a seamless workflow.
The Doctor Dashboard is designed as a user-centric interface, empowering healthcare professionals with a clear and comprehensive overview of their patients' health data. Key metrics like fitness activity, sleep patterns, reminders, and goals are visually represented, ensuring easy access to actionable insights. The clean, intuitive layout helps streamline daily tasks, such as reviewing reports, managing reminders, and monitoring upcoming appointments. This dashboard prioritizes accessibility and efficiency, enabling doctors to focus on patient care while maintaining a seamless workflow.

FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will it be affiliated with the government?
Will it be affiliated with the government?
Will it be affiliated with the government?
Will it be affiliated with the government?
Why Would Doctors join Healian ?
Why Would Doctors join Healian ?
Why Would Doctors join Healian ?
Why Would Doctors join Healian ?
Is it going to be only for Ontario, wil the Ontario Doctors able to treat the patients from other Provinces?
Is it going to be only for Ontario, wil the Ontario Doctors able to treat the patients from other Provinces?
Is it going to be only for Ontario, wil the Ontario Doctors able to treat the patients from other Provinces?
Is it going to be only for Ontario, wil the Ontario Doctors able to treat the patients from other Provinces?
What data would be shared to the Doctors End?
What data would be shared to the Doctors End?
What data would be shared to the Doctors End?
What data would be shared to the Doctors End?
TOOLS USED
TOOLS USED
TOOLS USED
TOOLS USED
BIDDING ADEU
BIDDING ADEU
BIDDING ADEU
BIDDING ADEU
Here are the Takeaways from HEALIAN
Here are the Takeaways from HEALIAN
Here are the Takeaways from HEALIAN
Working on the Healian project has been an enriching journey, combining research, user-centric design, and technology to address real-world healthcare challenges. From ideation to execution, this project provided insights into problem-solving for complex systems, emphasizing the importance of empathy, functionality, and collaboration in creating meaningful digital experiences.
Working on the Healian project has been an enriching journey, combining research, user-centric design, and technology to address real-world healthcare challenges. From ideation to execution, this project provided insights into problem-solving for complex systems, emphasizing the importance of empathy, functionality, and collaboration in creating meaningful digital experiences.
Working on the Healian project has been an enriching journey, combining research, user-centric design, and technology to address real-world healthcare challenges. From ideation to execution, this project provided insights into problem-solving for complex systems, emphasizing the importance of empathy, functionality, and collaboration in creating meaningful digital experiences.
LIVE PROJECT
LIVE PROJECT
LIVE PROJECT
LIVE PROJECT
THANK YOU
THANK YOU